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Phase 4: OperationsStep 18 of 34

Inventory & Fulfillment

Why This Matters

Running out of stock loses sales. Overstocking ties up cash. Fulfilling orders slowly kills repeat business. Inventory management might not be glamorous, but it's the backbone of a profitable store.

As you scale past a few orders per day, manual inventory tracking in spreadsheets breaks down. You need systems that automatically update stock levels, trigger reorder alerts, and sync across all your sales channels.

If you don't want to handle physical inventory at all, consider third-party fulfillment — send your products to a warehouse and they handle picking, packing, and shipping.

What You'll Do

Set up an inventory tracking system and decide on your fulfillment strategy: self-fulfillment, third-party logistics (3PL), or a hybrid.

How To Do It

Spreadsheet vs. Software: When to Upgrade From Manual Tracking

This setup takes about 45 minutes. Getting inventory management right early saves you from costly stockouts and overselling later.

1. Start with a spreadsheet (if you have under 50 SKUs)

For a small catalog, a simple Google Sheet works fine. Create columns for: Product Name, SKU, Current Stock, Reorder Point, Supplier Lead Time, Cost Per Unit, and Last Restock Date. Update it every time you receive inventory or ship an order. This is free, simple, and works until it doesn't.

2. Know when to upgrade to software

  • You are selling on more than one channel (your store + Amazon, for example) and stock levels don't sync
  • You are shipping more than 10 orders per day and manual updates take too long
  • You have had stockouts or oversells because the spreadsheet was out of date
  • You are managing more than 50 SKUs with variants

You need dedicated inventory software when any of these become true:

At that point, your platform's built-in inventory (Shopify, WooCommerce) handles the basics. For advanced needs (multi-warehouse, automated reordering, demand forecasting), tools like Cin7 are worth the investment.

3. Set reorder points for every product (15 min)

For each product, calculate: Average daily sales x Supplier lead time (in days) + Safety stock (usually 7 days of extra inventory). Example: You sell 5 units/day, your supplier takes 14 days to deliver. Reorder point = 5 x 14 + 35 = 105 units. When stock hits 105, place your reorder.

4. Choose your fulfillment model (10 min)

  • Self-fulfillment: You pack and ship from home or a rented space. Best when under 20 orders/day. Lowest cost, most control, most time-intensive.
  • 3PL (Third-Party Logistics): Send inventory to a fulfillment center like ShipBob. They store, pick, pack, and ship. Best when you hit 20-50+ orders/day or want to offer 2-day shipping. Typical cost: $3-5 per order plus storage fees.
  • Hybrid: Self-fulfill your best sellers, use 3PL for long-tail products. Common as stores scale.

5. Do a weekly inventory count (ongoing)

Set a weekly 15-minute ritual: count your actual stock and compare it to your system. Discrepancies happen due to damage, theft, miscounts, and returns. Catching them weekly prevents surprises.

By the end of this step, you should have:

  • An inventory tracking system set up (spreadsheet for small catalogs, software for 50+ SKUs)
  • Reorder points calculated and documented for every product
  • A fulfillment strategy chosen and documented (self-fulfillment, 3PL, or hybrid)

Recommended Tools

S
Paid

ShipBob

Third-party fulfillment for e-commerce. Send them your inventory, they handle everything from storage to shipping.

Custom pricing

Try ShipBob
C
Paid

Cin7

Connected inventory management across warehouses, stores, and online channels. Great for growing businesses.

From $349/mo

Try Cin7
D
Paid

Deliverr

Fast, affordable fulfillment with 2-day delivery badges on marketplaces. Acquired by Shopify.

Pay per fulfillment

Try Deliverr

Pro Tips

  • 1Set reorder points for every product. Know your lead time from supplier and reorder before you run out, not after.
  • 2Start with self-fulfillment to understand the process, then outsource to a 3PL once you're shipping 50+ orders/day.
  • 3Always do regular inventory counts — 'inventory shrinkage' (theft, damage, miscounts) is real and costly.